Privacy Policy
This Privacy Policy provides for the practices for handling and securing user’s Personal Information (defined hereunder) by Buildhauz
This Privacy Policy covers the information Trade name ‘Buildhauz’ (“Platform” and/or “We” and/or “buildhauz.com”) collects from the user(s) (“User(s)” and/or “You”) of www.buildhauz.com (“Website”) This Privacy Policy should be read in conjunction and together with the Terms of Use Agreement of the Website available on https://www.buildhauz.com Personal Information of a User(s) is collected if the User(s) registers with the Website, accesses the Website or takes any action on the Website. Here are our privacy principles:
Buildhauz.com respects the privacy of its users and is committed to protecting their privacy in all respects. This Privacy Policy describes our current policies and practices with regard to personal information & other data collected by us from you through the website and/or directly to the extent that such personal information & other data is protected by applicable Indian data protection laws.
This privacy policy explains how Buildhauz.com, would protect the privacy of its users.
This privacy policy is incorporated into and is subject to our Terms of Use. Your use of the Site and any personal information you provide on the Site remains subject to the terms of this Privacy Policy and our Terms of Use. If you are a registered User of the Site, you have agreed to this Privacy Policy. If you are not a registered User i.e. a visitor, by visiting the Site you consent to the collection and use of your information under the terms of this Privacy Policy. Any dispute arising out of privacy issues is governed by this Privacy Policy and our Terms of Use.
This Privacy Policy is applicable to any person (‘User’) who purchase, intend to purchase, or inquire about any product(s) or service(s) made available by Buildhauz through any of Buildhauz’s customer interface channels including its website & offline channels including call centres and offices (collectively referred herein as “Sales Channels”).
For the purpose of this Privacy Policy, wherever the context so requires “you” or “your” shall mean User and the term “we”, “us”, “our” shall mean Buildhauz. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s).
By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.
This Privacy Policy is an integral part of your User Agreement with Buildhauz and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.
Information You Provide
While using the website, you may provide us with anonymous information, personal information, and additional materials.
You provide us with anonymous information such as your IP address, areas of the Site you have visited, time and date, and whether you have clicked on the links, and other such information about User Behaviour and preferences for Internal Analytics. We use technologies such as Server Log Files and other tracking technologies like but not limited to cookies and web beacons to collect this information. A cookie is a piece of data stored on a user’s computer. We use session ID cookies to confirm that users are logged in. Session cookies terminate once the user closes the browser. We also use persistent cookies that store other information to make it easier for you to login when you come back to the Site. You can configure your browser to block cookies; however, if you do, the Site may not function properly or at all. If you choose to click on a link to any outside website, anonymous information may be provided to that website.
You may provide us with your personal information if you register at the Site, like your username, password, first and last names, email address, and mailing address, your shipping and billing address, tax registration, and other information pertaining to Your sale or purchase transaction on the Website. Your transaction details with the other users of the Website. You may provide additional personal information for your profile.
You may also post information, ratings, feedback, opinions, voting records, and other content or materials of any nature (collectively, “Materials”) to the Site.
We may combine your Personal Information, other information, and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide You with a better experience on our Website.
You understand, agree, and acknowledge that our collection, storage, and processing of your Personal Information is for a lawful purpose connected with a function or activity of the Platform Entities and its joint ventures. You further understand, agree, and acknowledge that your Personal Information which is classified as sensitive personal information as per applicable laws is considered necessary for the Platform to provide various services on its Website to You and for Your usage of the Website and other services provided by Platform in relation to the Website.
Use of the Information We Collect
Our primary purposes in collecting information from You are to allow You to use the Website and various features and services offered by the Platform on or in relation to the Website; contact you for any services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotional materials and advertising materials to you; and such other uses as provided in the Terms of Use and this Privacy Policy. We may also use the information for transactional emails or to provide You with information, direct marketing, online and offline advertising, and other materials regarding products, services, and other offers from time to time, with respect to the Platform or its parent, subsidiary, and affiliated companies (“Platform Entities”) and its joint ventures.
You are in control of sharing personal information that you provide to the Site, including by using the privacy settings. If you choose to post Materials directly to public portions of the Site such buildhauz.com forums, communities, or message boards, those Materials may be available to other users. Buildhauz.com may use the personal information you elect to provide to us to provide services to you and, if you elect, to other users and for administration, maintenance, and development of the Site.
Your personally identifiable information will not be shared to advertisers or spammers.
If you provide your email address at the Site, we may use your email address to contact you and notify you of any Site news. You can choose which types of email you receive from us by changing your account settings at the Site. Generally, you cannot opt-out of receiving certain communications such as service-related announcements and administrative messages, except by terminating your account.
Terms & Conditions
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Trade name ‘Buildhauz’ and the terms “Visitor” ”User” refers to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.
Use of Content
All logos, brands, marks headings, labels, names, signatures, numerals, shapes, or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
Acceptable Website Use
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mailbombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
Indemnity
The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.buildhauz.com or their breach of the terms.
Libility
User agrees that neither company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and
exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if company has been advised of the possibility of such damages.
User further agrees that company shall not be liable for any damages arising from interruption, suspension, or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
The user agrees that company shall not be responsible or liable to the user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall the Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to company, if any, that is related to the cause of action.
Disclaimer of Consequential Services
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
COOKIES, SESSION DATA AND PERSONAL INFORMATION
Cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Buildhauz.com uses cookies to personalize your experience on the Website and the advertisements that maybe displayed. Buildhauz’s use of cookies is similar to that of any other reputable online companies.
Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement(s) to you while you are on the Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) focusing on destinations which may be of your interest.
A cookie may also be placed by our advertising servers, or third-party advertising companies. Such cookies are used for purposes of tracking the effectiveness of advertising served by us on any website, and also to use aggregated statistics about your visits to the Website in order to provide advertisements in the Website or any other website about services that may be of potential interest to you. The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major websites.
They may use this anonymous information about your visits to the Website in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser.
Automatic Logging of Session Data:
Each time you access the Website your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyse User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it may be possible to determine a User’s Internet Service Provider (ISP), and the approximate geographic location of User’s point of connectivity through the above session data.
Personal Information we collect when you register with us online or create an online account:
You can browse the Website without registering with us or creating an online account. However, in order to access certain resources or services via the Website (e.g., to access technical alerts or to join technical forums), you will need to register with us. In order to register and create an online account, we collect certain personal information about you such as:
- Customer Name
- Billing Address
- Shipping Address
- E mail address
- Mobile Number
- Website
- Country
- City
Personal Information we collect when do business with Buildhauz:
We may collect and process Vendor or Business Partner Data when you conduct business with Buildhauz as, or on behalf of, a vendor, supplier, consultant, professional adviser or other third party. “Vendor or Business Partner Data” means information relating to an identified or identifiable natural person that Buildhauz receives from or on behalf of a vendor, supplier, consultant, professional adviser or any other third parties that do business with Buildhauz, whether or not such natural person is also a Website user.
Examples of Vendor or Business Partner Data include:
- Contact details of a point of contact for its Vendor or Business Partners (such as name, business phone numbers, business address);
- Business contact information (such as name of organization and website details);
- If you also hold an online Buildhauz account, we add any purchase information we collect, including details of the purchase and your business address, to your online account information;
- Credit card/debit card/demand draft/wire transfer information required to be furnished by you while making payment for our services.
WITH WHOM YOUR PERSONAL INFORMATION IS SHARED
Service Providers and suppliers:
Your information shall be shared with the end service providers like any other suppliers who are responsible for fulfilling your orders. You may note that while making a booking with Buildhauz you authorize us to share your information with the said service providers and suppliers. It is pertinent to note that Buildhauz does not authorize the end service provider to use your information for any other purpose(s) except as may be for fulfilling their part of service. However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of Buildhauz as they process Personal Information as independent data controllers, and hence we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you choose to avail.
Buildhauz does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.
COMPANIES IN THE SAME GROUP:
In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities. This will enable us to provide you with information about various products and services which might interest you or help us address your questions and requests in relation to your bookings.
BUSINESS PARTNERS AND THIRD-PARTY VENDORS:
We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact the customers to offer certain products or services, which may include free or paid products / services, which will enable the customer to have better experience or to avail certain benefits specially made for Buildhauz customers. Examples of such partners are entities offering co-branded credit card, banking cards or similar sensitive information etc. If you choose to avail any such services offered by our business partners, the services so availed will be governed by the privacy policy of the respective service provider.
Buildhauz may share your Personal Information to third party that Buildhauz may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.
We use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation the commercial sale thereof to third parties.
DISCLOSURE OF INFORMATION
In addition to the circumstances described above, BUILDHAUZ may disclose User’s Personal Information if required to do so:
- by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
- to conduct our business;
- for regulatory, internal compliance and audit exercise(s)
- to secure our systems; or
- to enforce or protect our rights or properties of BUILDHAUZ or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.
HOW WE PROTECT YOUR PERSONAL INFORMATION?
BUILDHAUZ takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user’s information is treated secure.
We request our users to sign out of their BUILDHAUZ account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while BUILDHAUZ strives to protect the user’s personal & business information, it cannot ensure the security of any information transmitted to BUILDHAUZ and you do so at your own risk. Once BUILDHAUZ receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.
BUILDHAUZ is not responsible for any breach of security or for any actions of any third parties that receive Your Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Notwithstanding anything contained in this Policy or elsewhere, BUILDHAUZ shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined in Terms of Use).
YOUR RIGHTS QUA PERSONAL INFORMATION
You may access your Personal Information from your user account with BUILDHAUZ. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to [email protected]
CHANGES TO THE PRIVACY POLICY
We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.
COPYRIGHT PROTECTION
All content on the Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of Buildhauz and/or its content suppliers and is protected by Indian Copyright Law. The website can be used only for the purposes as permitted by Buildhauz from time to time. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website can only be made with the express permission of Buildhauz.
CONSENT/ DISPUTE
By using this Website, you consent to the terms of this Privacy Policy and to the use and management of personal information by Buildhauz for the purposes and in the manner herein provided. Should this Policy change, Buildhauz intends to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Privacy Policy on the Website. Your visit and any dispute over privacy are subject to this Privacy Policy. The said Privacy Policy shall be governed by and construed in accordance with the laws of such jurisdictions as that of your country of residence.
ACCOUNT DELETION POLICY
If you are a Buildhauz customer and have decided to stop using Buildhauz application, please contact the customer care on [email protected] to initiate deletion of your account. Buildhauz shall, to the fullest extent technically feasible, delete all data in possession for the customer.
